These pages provide an operational baseline and should be legally reviewed before broad commercial launch.
Future subscription renewal can be cancelled through Nova or approved channels. Access remains active until the end of the paid period unless the offer states otherwise.
Refund requests are reviewed according to product type, onboarding stage, usage and completed services. Setup, training, data migration or custom development fees may become non-refundable once delivered.
For digital subscriptions, a refund may be considered for duplicate payments, confirmed transaction errors, or a material failure by Nova to provide the service that is not resolved within a reasonable period.
A lifetime purchase grants usage rights under the approved offer and does not transfer ownership of source code or trademarks. Future hosting, support or update fees may have separate terms.
A request must include the order or invoice reference and a clear reason within the period defined by the contract or offer. Approved refunds are returned to the original payment method where possible and processing time may vary by provider.