These pages provide an operational baseline and should be legally reviewed before broad commercial launch.
Nova Systems can be contacted using the phone, WhatsApp and email channels displayed on the website. Include the customer reference, company name and system name to speed up handling.
For technical issues, provide a clear description, the affected page, the time of the issue, and a screenshot or video where available. Never send passwords, payment secrets or sensitive medical data through an unsuitable channel.
Support hours and response levels vary by plan or support agreement. General and security incidents are prioritized according to impact.
Sales, trial, data migration and custom development requests are routed to the relevant team and assessed separately.